Luxury experiences

Temporary changes to luxury services

Some Admirals Club® lounges are temporarily closed so you may not have access the day you travel. We're also not able to book Five Star Private Arrival™ or Five Star Private Departure™ for now.

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Enhance your travel journey

Our luxury experiences help make your travel as seamless as possible. Choose from 6 levels of service and add what you need to personalize and enhance your airport journey.

To book

Contact us to book any of our Five Star experiences.

Call us

877-578-2702 (877-5STAR-02)

Email Five Star Service™

Five Star Essentials™

If you need help navigating an airport or have a tight connection, you can buy Five Star Essentials™ and an American Airlines team member will provide personalized service and guide you through the airport. Five Star Essentials™ is ideal for families and those wanting additional peace of mind as they travel.

We will:

  • Meet you at Priority Check-in to help you choose seats and get your boarding pass
  • Escort you through security and to your gate – keeping your belongings organized along the way

For connections, we’ll meet you after you exit the plane and escort you to your next gate. Connections must arrive from U.S. airports to be eligible.

Five Star Essentials™ is available at 3 U.S. airports for $149 for up to 2 adults and 3 children (17 or under), $25 per additional person.

Available locations:

  • Charlotte (CLT)
  • Dallas-Fort Worth (DFW)
  • Miami (MIA)

You must make a reservation at least 72 hours before your flight.

AAdvantage® members can use miles to book Five Star Essentials™ for 15,000 miles for up to 2 adults and 3 children; 2,500 miles per additional person.

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Five Star Service™

If you have a ticket in any of our premium cabins you can buy Five Star Service™, which includes:

  • Access to Flagship® First Check-In* and the Admirals Club® lounge
  • Priority boarding and re-accommodation status
  • Car service coordination
  • Personalized service through the airport

Five Star Service™ is available at 16 U.S. and 4 international airports for $350 for the first person; $100 per additional adult; $50 per child (age 17 and under).

AAdvantage® members can use miles to book Five Star Service™ at our 16 U.S. airports for 35,000 miles for the first person; 10,000 miles per additional adult; 5,000 miles per child (age 17 and under).

*Priority Check-In will be used where Flagship® First Check-In is not available

Five Star Service
Five Star Service™ locations This content can be expanded
Five Star Select™ This content can be expanded
Five Star Private Departure™ This content can be expanded
Five Star Private Arrival™ This content can be expanded
Exclusive first-time offer for PS at LAX This content can be expanded
Helicopter transfer powered by BLADE This content can be expanded

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